Retail Guest Service Associate(Full Time/Part Time/Internship)

Deliver Quality Guest Service

• Contribute to the Guest’s Park experience by anticipating their needs and offering Park information
  including events and directions
• Look for opportunities to communicate with Guests and recommend the variety of service offered by
  Pictureworks
• Be an advocate of PictureAir
• Foster an inclusive environment where all Guests are welcomed, respected, valued and appreciated
• Help capture memory

Capture Exclusive Moments

• Capture high-quality Guest photos and utilising the guidelines for image composition
• Create an individualised memorable experience for Guests while capturing their photos
• Capture candid moments of Guests by integrating and supporting all operations

Create Lifetime Memories

• Welcome, assist and invite Guests to view their photos
• Personalise Guest images into cherished memories
• Share portfolio of images with Guests
• Assist Guests in determining which products best meets their needs
• Sharing with Guest on the variety of services available for their own photos
• Guide Guest on downloading photos from PictureAir and offers after-sales service

Job Requirements

• Enthusiastic about engaging in Guest interaction
• Strong verbal communication skills
• Adapt to and understand new technologies
• Work in a fast paced and changing environment
• Engage positively with team members while maintaining a professional work environment
• Self-motivated and ability to work independently
• Complete repetitious tasks while maintaining quality and productivity standards
• Flexible, adaptable, and able to commit during holidays and weekends
• May be subject to rotating locations throughout the employment stint with Pictureworks

Desired Skills

• Previous experience in the Guest/Customer service field
• Knowledge and background in basic photography
• Previous experience in a retail sales field